The correct answer aligns with the passage's statements: "by skillfully using 'ma,' one can convey emotions and nuances that cannot be expressed by words alone, fostering deep empathy," and "It is the resonance created by this 'ma' that allows the other person to infer much and becomes the fertile ground for enriching relationships." The author argues that "ma" is a crucial element that carries meaning beyond words and deepens mutual understanding.
Why other options are incorrect:
1. "To show thoughtfulness" is just one example mentioned in the text; it does not describe the entire role of "ma," making it inappropriate.
2. The passage says "not to rely too much on words," but it does not state that "ma" *replaces* words. It's an advanced skill that coexists with words, so this is incorrect.
3. The passage states that in Japan, "ma" is *not* a sign of awkwardness. Therefore, the purpose of "resolving awkwardness" contradicts the content of the text.