synonym Comparative
お問い合わせ
VS
照会
Differences Between "お問い合わせ" and "照会"
Option A
お問い合わせ
Meaning
inquiry, contact (noun)
Reading
お問い合わせ (o-toiawase)
Syllabus Level
N3
Practical Example
ご質問やご不明な点がございましたら、お気軽にお問い合わせください。
If you have any questions or concerns, please feel free to contact us.
Option B
照会
Meaning
inquiry; query; reference; cross-check
Reading
しょうかい (shōkai)
Syllabus Level
N2
Practical Example
銀行に口座残高の照会をした。
I made an inquiry to the bank about my account balance.
Which one to use?
Select the correct Japanese word for this context
Which word fits this context: "(inquiry, contact (noun))"?
🎉 正解 / Correct!
使い分け解説:
- お問い合わせ: Polite form of 問い合わせ (toiawase). Used in business or customer service contexts when asking for information. (ex: お問い合わせフォーム, お問い合わせ窓口)
- 照会: Used for formal or official inquiries, often to confirm facts, check details, or ask for information. Can be a noun or used with する (shōkai suru).
- お問い合わせ: Polite form of 問い合わせ (toiawase). Used in business or customer service contexts when asking for information. (ex: お問い合わせフォーム, お問い合わせ窓口)
- 照会: Used for formal or official inquiries, often to confirm facts, check details, or ask for information. Can be a noun or used with する (shōkai suru).
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